By ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order at ketogen.fit, you warrant that you are at least 18 years old or have
parents’
permission to purchase from us.
All personal information you provide us with or that we obtain will be handled by ketogen.fit as
responsible for the personal information.
Events outside ketogen.fit’s control shall be considered force majeure.
The price applicable is that set at the date on which you place your order.
All pricing stated is inclusive of shipping costs.
Card information is transmitted over secure SSL encryption and is not stored.
Terms & Conditions
This page contains the terms & conditions. Please read these terms & conditions
carefully before
ordering any products from us. You should understand that by ordering any of our products, you
agree
to be bound by these terms & conditions.
By placing an order at ketogen.fit, you warrant that you are at least 18 years old (or have
parents’
permission to purchase from us) and accept these terms & conditions which shall apply to all
orders
placed or to be placed at ketogen.fit for the sale and supply of any products. None of these
terms &
conditions affect your statutory rights. No other terms or changes to the terms & conditions
shall
be binding unless agreed in writing signed by us.
All personal information you provide us with or that we obtain will be handled by ketogen.fit as
responsible for the personal information. The personal information you provide will be used to
ensure deliveries to you, the credit assessment, to provide offers and information on our
catalog to
you. The information you provide is only available to ketogen.fit and will not be shared with
other
third parties. You have the right to inspect the information held about you. You always have the
right to request ketogen.fit to delete or correct the information held about you. By accepting
the
ketogen.fit Conditions, you agree to the above.
Force Majeure
Events outside ketogen.fit’s control, which is not reasonably foreseeable, shall be considered
force
majeure, meaning that ketogen.fit is released from ketogen.fit’s obligations to fulfill
contractual
agreements. Example of such events are government action or omission, new or amended
legislation,
conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of
delivery from suppliers. The force majeure also includes government decisions that affect the
market
negatively and products, for example, restrictions, warnings, ban, etc.
Payment
All products remain ketogen.fit’s property until full payment is made. The price applicable is
that
set at the date on which you place your order. Shipping costs and payment fees are recognized
before
confirming the purchase. If you are under 18 years old you must have parents’ permission to buy
from
ketogen.fit.
All transfers conducted through ketogen.fit are handled and transacted through third party
dedicated
gateways to guarantee your protection. Card information is not stored and all card information
is
handled over SSL encryption. Please read the terms & conditions for the payment gateway
chosen for
the transaction as they are responsible for the transactions made.
LOCAL TAXES
Please note that local charges (sales tax, customs duty) are included in displayed pricing.
Cookies
ketogen.fit uses cookies according to the new Electronic Communications Act, which came into
force on
25 July 2003. A cookie is a small text file stored on your computer that contains information
that
helps the website to identify and track the visitor. Cookies do no harm to your computer,
consist
only of text, can not contain viruses and occupies virtually no space on your hard drive. There
are
two types of cookies: “Session Cookies” and cookies that are saved permanently on your computer.
The first type of cookie commonly used is “Session Cookies”. During the time you visit the
website,
our web server assigns your browser a unique identifier string so as not to confuse you with
other
visitors. A “Session Cookie” is never stored permanently on your computer and disappears when
you
close your browser. To use ketogen.fit without troubles you need to have cookies enabled.
The second type of cookie saves a file permanently on your computer. This type of cookie is used
to
track how visitors move around on the website. This is only used to offer visitors better
services
and support. The text files can be deleted. On ketogen.fit we use this type of cookie to keep
track
of your shopping cart and to keep statistics of our visitors. The information stored on your
computer is only a unique number, without any connection to personal information.
Additional Information
ketogen.fit reserves the right to amend any information, including but not limited to prices,
technical specifications, terms of purchase and product offerings without prior notice. At the
event
of when a product is sold out, ketogen.fit has the right to cancel the order and refund any
amount
paid in the best way. ketogen.fit shall also notify the customer of equivalent replacement
products
if available.
All inquiries: care@ketogen.in
RETURN POLICY
You are entitled to a full refund within 90 days of your purchase, as outlined in our 90-Day
Money
Back Guarantee. Please note that the product must be returned either used or unused bottles.
Return Address:
Keto Weight Loss - DTDC
407, Tower A, i-Thum, Plot No-40
Sector 62, Noida,
U.P.- 201301
ARBITRATION & CLASS ACTION WAIVER
EXCEPT WHERE PROHIBITED BY LAW, YOU AGREE THAT ANY CLAIM THAT YOU MAY HAVE AGAINST ketogen.fit,
OR
ITS PARENTS, SUBSIDIARIES, AFFILIATES, OWNERS, EMPLOYEES, AND/OR REPRESENTATIVES, MAY ONLY BE
PURSUED AND BROUGHT IN FINAL AND BINDING CONFIDENTIAL ARBITRATION. YOU ACKNOWLEDGE AND AGREE
THAT
YOU ARE WAIVING THE RIGHT TO A TRIAL BY JURY. YOU AGREE THAT YOU MAY ONLY BRING A CLAIM IN YOUR
INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF (LEAD OR OTHERWISE) OR CLASS MEMBER IN ANY PURPORTED
CLASS OR REPRESENTATIVE PROCEEDING. YOU FURTHER AGREE THAT THE ARBITRATOR MAY NOT CONSOLIDATE
PROCEEDINGS OR CLAIMS OR OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS
PROCEEDING.
This arbitration provision sets forth the terms and conditions of our agreement to final and
binding
confidential arbitration and is governed by and enforceable under the Federal Arbitration Act
(the
“FAA”), 9 U.S.C. §§ 1-16, as amended. In the event you elect to proceed with binding
arbitration,
you shall provide written notice to ketogen.fit by registered or certified mail and shall
describe in
such notice, with reasonable particularity, the nature and basis of such claim and the total
amount
of the claim. The written notice shall be sent to: 1128 Gunter Street, Unit G Austin, TX 78702.
If
the parties are unable to resolve the dispute arising from the claim by good faith negotiations
within the thirty (30)-day period following receipt of the written notice, either party may
initiate
binding arbitration pursuant to the terms and conditions set forth herein.
The arbitration will be governed by the Commercial Dispute Resolution Procedures and the
Supplementary Procedures for Consumer Related Disputes (collectively, “AAA Rules”) of the
American
Arbitration Association (“AAA”) and will be administered by the AAA. If the AAA is unavailable
or
refuses to arbitrate the parties’ dispute for any reason, the arbitration shall be administered
and
conducted by a widely-recognized arbitration organization that is mutually agreeable to the
parties,
but neither party shall unreasonably withhold their consent. The AAA Rules are available online
at
www.adr.org. Unless otherwise agreed, the arbitration shall take place in the capital city of
the
state in which the consumer resides, but may proceed telephonically in the event the total
amount of
the claim does not exceed $2,500 U.S. dollars (if the claimant so chooses).
Separate and apart from the agreement to arbitrate set forth above and to the extent permitted
by
law, you hereby independently (i) waive any right to bring or participate in any class action
against ketogen.fit and (ii) acknowledge that this class action waiver is material and essential
to
the arbitration of any disputes between the parties and non-severable from the agreement to
arbitrate claims.
MINIMUM ADVERTISED PRICE
Minimum advertised prices are established by ketogen.fit to keep the brand strong and not to
dilute
the brand.
Minimum advertised price must be no less than the current listed price on www.ketogen.fit.com for
any
products to be sold in third party websites.
The minimum advertised price for ketogen.fit Base is $54.95 USD.
There is no limit to a maximum advertised price.
MAP pricing is set by ketogen.fit and subject to change without notice.
The MAP policy applies to all advertisements of NPI products in any and all media, including, but
not
limited to, flyers, posters, coupons, mailers, inserts, newspapers, magazines, catalogs, mail
order
catalogs, email news letters, email solicitations, Internet or similar electronic media,
television,
radio, and public signage.
The MAP policy is not applicable to any in-store advertising that is displayed only in the store
and
not distributed to any customer(s).
MAP applies only to advertised prices and does not apply to the price at which the products are
actually sold or offered for sale to an individual consumer within the dealer’s retail location
or
over the telephone. ketogen.fit dealers and sales representatives remain free to sell these
products
at any prices they choose.
Return and Cancellation Policy
Our goal are ketogen.fit is to go the extra mile for our customers, and ensure customer
satisfaction
at all times. We have an open 90-Day Return and Refund policy, even on used bottles. If at
anytime
within 90 days of placing your order, you are not satisfied, you can simply return the bottles
the
address below, and email customer service, and we will issue a refund within 72 hours of
receiving
the product.
Refunds on "Cash On Delivery" payment method, are made via Bank transfer, and refunds via
"Online
Payment" are made back to the original form of payment.
Shipping and Delivery Policy:
Within 48 hours of placing an order using "best-in-class" courier partners including DHL, Fedex,
Dotzot and Xpressbees.